CLICK HERE to find the latest upload. The Ree Pettifer report is now on our articles page. Although some sections are missing this is still an enlightening outsiders review and is a great read of conditions, staffing arrangements and facilities at Willow Court Centre.
“It would be easy to lay the blame on the nursing staff for the living conditions and standards of care of residents at Willow Court Centre. To do so however would be to over simplify the forces at play in the working life of the nursing staff at Willow Court.”
“The most disconcerting and most strongly held of all opinions was that of covert and overt victimisation of those who dare to question or speak out. Sudden changes to night shift, to an area of high dependency, a pass opposite to one’s spouse or unfavourable staff appraisals were frequently nominated as acts of covert victimisation.
Abusive telephone calls, threats of violence against staff and their families were also frequently reported and can be personally verified by the writer”.
“In one house toothbrushes were stored communally in jugs of water with the bristles submerged and the names on toothbrushes were illegible. In one house six toothbrushes stored in a communal container had obviously never been used and had accumulated dust overtime”.
Ree Pettifer September 1989